Before starting up, check that the pump is properly primed; fill it completely with clean water by means of the hole provided after having removed the filler cap on the pump body. This ensures that the mechanical seal is well lubricated and that the pump immediately starts to work regularly.
Dry operation causes irreparable damage to the mechanical seal. The filling cap must then be screwed back on carefully.
The electropump should not be started more than 20 times in one hour so as not to subject the motor to excessive thermal shock.
The product manual available here on our website or here in our DNA software provides useful information for this product usage and maintenance.

The motor does not start and makes no noise.

• Check the electrical connections
• Ensure that the intake grid, the impeller or the
• delivery pipe are not blocked or stuck
• Ensure that the float moves freely.

The pump stops after running a short time.

• The thermal overload protection device stops the pump, immediately due to the density and temperature of the liquid.
• Ensure that the intake grid, the impeller or the delivery pipe are not blocked or stuck.

The product manual available here on our website or here in our DNA software provides useful information for this product usage and maintenance.

Switch on the power and check, on the three-phase version, that the motor is turning in the correct direction; this should be in a clockwise direction, looking at the motor from the impeller side. If it is turning in the wrong direction, invert the connections of any two wires on the terminal board, after having disconnected the pump from the power mains. The product manual available here on our website or here in our DNA software provides useful information for this product usage and maintenance.

Yes, you can. You must Provide power cables type H05 RN-F for indoor use and type H07 RN-F for outdoor use ( ≥10 mt) complete with plug. . The product manual available here on our website or here in our DNA software provides useful information for this product usage and maintenance.